MacKillop Farm Management Group (MFMG) respects the privacy of your personal information and is committed to complying with all relevant and current privacy legislation. This policy sets out how we manage your personal information. MFMG is committed to providing you with the best possible customer service experience, and is bound by the Privacy Act 1988, which sets out a number of principles concerning the privacy of individuals.
What is personal information?
Personal information is information or an opinion that identifies an individual. Examples of personal information include names, addresses, email addresses, phone and fax numbers.
Why do we collect personal information?
We collect your personal information for the primary purpose of providing services to our members. For access to MFMG customer support features, you are required to submit personally identifiable information. This may include but is not limited to providing us with a unique username and password, or providing us with sensitive information in the recovery of your lost password.
What information do we collect?
When you register as a member or sponsor with MFMG, we collect information such as your name, address, trading name, phone numbers and email addresses. If you make an enquiry about our products, we collect your basic contact details such as your name, contact number and email address so that we can provide you with the information or advice you have requested. We then remove this information from our database unless you have requested to become a member or sponsor of MFMG. MFMG only sends regular communications to those in our database who are opted in members or sponsors.
What information is not collected and stored by MFMG?
MFMG never views or stores any of your payment information when you make payments for memberships, sponsorships and/or events online. Your payment information is handled by payment gateways that store and encrypt your payment data.
What payment gateways does MFMG use for processing payments?
MFMG uses Stripe to process online credit card payments. MFMG also accepts payment via EFT direct to our bank account and via cheque to our mailing address.
How we collect information
In the course of operating and managing our organisation and our website, we collect personal information. Some examples of occasions when we collect personal information from you include:
- Becoming a member or renewing your membership;
- Becoming a sponsor or renewing your sponsorship; and
- Attending an MFMG event.
How we use the information we collect
We use the personal information you submit to us to provide you with the service/s you request. When we collect personal information we will, where appropriate and possible, explain to you why we are collecting the information and how we plan to use it. Under no circumstances do we release your information to third party sources.
When you purchase something from MFMG, as part of the buying and selling process, we collect the personal information you give us, such as your name, address and email address. When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Where applicable, with your permission we may send you emails about our website, new products and other updates.
We may sometimes use the personal information we collect for a secondary purpose. We will only do this where you have consented, where we are permitted or required by law or it is in the interests of the public safety to do so. For example, we may use your contact details to send you updates and information about our services or promotions.
When you provide MFMG with personal information to complete a transaction, place an order, engage in an arrangement to develop a website, app, or social media page, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you for the continued collection, use or disclosure of your information at any time. You can contact us at firstname.lastname@example.org or PO Box 1364, Naracoorte SA 5271.
Disclosure of the information we collect
We will not disclose information we collect about you to any third parties without your express prior consent, and we will not sell or rent any information we collect about you. However, we may disclose personal information where required or authorised by law. We may occasionally engage other companies to provide services on our behalf, including but not limited to customer support enquiries, processing transactions or service providing. Those companies will be permitted to obtain only the personal information they need to deliver the service. MFMG takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
In general, third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party services providers, such as payment gateways, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Information provided by cookie technology
MFMG uses cookie technology, which allows our website to recognise you when you visit again, so that you can easily access your account without having to re-enter your details. Cookies contain information that identifies each user, for example a login, username or password. Our servers need to know this information in order for our website to work correctly. Cookies cannot determine the identity of individual users. It is a feature of your internet browser, which you can disable at any time.
How we protect the information collected
We take all reasonable steps to ensure the security of all information we collect. This involves protecting it from unauthorised access, loss, misuse, disclosure or alteration.
We undertake to safeguard your financial and personal information and automatically encrypt all sensitive information sent between your computer and our servers. Your personal information is protected by SSL (secure sockets layer technology) with the highest level of encryption commercially available to ensure that your transaction is safe and secure.
We are committed to making your experience with MFMG as easy and as safe as possible. As well as credit card facilities, we also offer the option to make a direct bank transfer or send a cheque to us for any relevant payments.
Access to and maintaining the quality of your personal information
You may access the personal information we hold about you and you may update and/or correct it at any time. We take reasonable steps to ensure that the personal information we collect about you is accurate, complete and up-to-date. If you wish to view and/or amend the information we hold about you, you can do so by emailing email@example.com. In order to protect your personal information, we may require identification from you before releasing the requested information.
Age of consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
PO Box 1364